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Analytics and Reporting

Measure the impact of your communications

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Manage, track and measure the effectiveness of your communications with intuitive dashboards and visual displays.

Streamline production and analyze customer experience

Access your print and digital delivery and engagement results through performance dashboards and operational reports that enhance communications and offer visibility throughout the customer journey.

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Powerful Customer Communications Center
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Intuitive Dashboards
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Web-based, Secure 24/7 Access
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Standard and Ad Hoc Reporting
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Visual Displays
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Flexible Business Rules
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Control the communications lifecycle

All good communications solutions rely on analytics and reporting to make the communications lifecycle more valuable, but only the best provide omni-channel delivery reporting that enables you to know exactly what happened with each communication.

  • Provides omni-channel delivery reporting that enables you to know exactly what happened with each communication
  • Includes performance dashboards and operational reporting, including print production turnaround times and postage savings to digital click-through and open rates
  • Gauge the effectiveness of communications and campaigns by measuring cross-channel performance with in-depth analytics

  • Get campaign results and leverage insights to improve the next customer touchpoint
  • Serves as a gateway to additional applications for job management, quality validation and more
  • Keep informed 24x7 and every step of the way
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Customer Communications Solutions

Broadridge Communications CloudSM

Create, deliver and manage omni-channel communications and customer engagement.
Composition
Identity and Preference Management
Information Management
Omni-channel Delivery
Analytics and Reporting
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