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Utility Solutions in Capital Markets: Paving the Way for Operational Transformation

Celent utility solutions

What are the benefits and challenges of adopting the utility model in capital markets?

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Capital market firms have been reeling under pressure since the crisis of 2008. Cutting costs to boost sub-optimal levels of RoE is becoming essential against the backdrop of tepid revenue growth and regulatory changes. While most banks have taken short-term measures like headcount reduction to contain costs, they are now forced to consider long-term fundamental restructuring of operations to achieve the next level of cost reduction targets.

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