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eBook

Uncovering Member Insights

The power of strategic health insurance communications.

posted February 1 2019

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We commissioned The Center for Generational Kinetics to survey members about their communication preferences, payment behaviors and thoughts on emerging technologies. This exciting research unveils how insurers can not only maximize communications to enhance relationships with existing members, but also attract new ones. Get a sneak peek or download the full report.

Communication Solutions Designed to Support the Wellness Journey

Broadridge helps insurers transform their customer communications into personalized, engaging experiences across the wellness journey – from member acquisition to population health management. Our technology-driven communication solutions – including document composition, print and digital delivery, postal optimization, archival, and analytics – reduce costs, deliver insights, and satisfy growing member demand for omni-channel communications.

As the leader in communications – delivering 7 billion annual customer communications and reaching 80%+ of North America households – we’re passionate about making every communication more valuable. Contact us today.

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