Broadridge Client Centered Innovation

Video Transcript

Speaker 1 [00:00:02] Broadridge is really an awesome place to be a technologist. We have this unbelievable network that allows us to test new concepts and ideas very, very quickly.

Speaker 2 [00:00:10] When you marry that with a deep understanding of our client's needs, what they need today, but also what they need in the future. That's when the magic happens.

Speaker 3 [00:00:25] As a chief architect, I spent a lot of time thinking about innovation as something that can be scaled. How do we take a complex problem and leveraging a disciplined process to be able to iterate and experiment? That's why we have so many successes.

Speaker 2 [00:00:40] BondGPT is a great example of this type of innovation. We use AI to do pre-trade analytics in a way that's never been done before in the industry, and now that's available to all of our clients in the palm of their hand.

Speaker 4 [00:00:52] Because we are always talking to all stakeholders. We know what they're looking for, and we infuse that into all of our product innovation. A great example is the Proxy Vote app, where we're servicing our clients by making their clients lives easier and enabling them to vote on an app. So bringing the proxy process into this century, we.

Speaker 5 [00:01:13] We have very deep financial services industry expertise. Our clients trust us with mission critical processes, and that allows us to drive innovation in the marketplace. When we started on that journey to transform the market infrastructure, we realized that the introduction of smart contract technology and tokenization would allow us to simplify the repo process, increase collection mobility, and reduce cost of the entire process.

Speaker 1 [00:01:39] Our Wealth Solutions, where we've created an advisor platform really focused on the needs of how does the advisor work? How do we provide as much information in an easy to use experience so they can interact with it how they please and personalize their specific needs?

Speaker 3 [00:01:53] Client-centered innovation really is truly understanding the client need and being a deeply empathetic not on the solution, but the actual problem.

Speaker 5 [00:02:03] Starting in a place where you can bring immediate and significant benefits for your clients.

Speaker 2 [00:02:08] The level of ambition and conviction that our team here has to solve global scale financial technology problems excites me and excites all of us. And that's what myself and all 15,000 of associates at Broadridge wake up every morning to do.

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+1 800 353 0103North America
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+65 6438 1144APAC