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About Broadridge

2023 CX and Communications Consumer Insights

Fifth annual survey reveals what consumers expect from their communication experiences.

WATCH NOW

Discover what 4,000 consumers across North America had to say about the companies they do   business with – from their communications to how they can improve their CX in the future!

Watch our on-demand webinar and access the report to learn:

  • How economic uncertainty and volatility is impacting consumer communication preferences and expectations 
  • The latest data and trends in digital adoption, digital experiences, data security and more 
  • Which industries are leading – and lagging – in CX and communications
  • Historical trends based on our previous surveys and bonus insights from our global 2023 Digital Transformation and Next-Gen Tech Study of C-suite executives

WATCH NOW

Speakers

Matt Swain

Matt Swain
Head of Communications
Insights and Experience Broadridge

Debbie Miglaw

Debbie Miglaw
Head of Digital Solutioning and Business
Development Broadridge

CJ Warriner

CJ Warriner
Senior Marketing Director of
Customer Communications Broadridge

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+1 800 353 0103North America
+442075513000EMEA
+65 6438 1144APAC

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Want to speak with a sales representative?

Table Heading
+1 800 353 0103North America
+442075513000EMEA
+65 6438 1144APAC