Close
Additional Broadridge resources:
View our Contact Us page for additional information.
Our representatives and specialists are ready with the solutions you need to advance your business.
Want to speak with a sales representative?
| Table Heading | |
|---|---|
| +1 800 353 0103 | North America |
| +442075513000 | EMEA |
| +65 6438 1144 | APAC |
Your sales rep submission has been received. One of our sales representatives will contact you soon.
Want to speak with a sales representative?
| Table Heading | |
|---|---|
| +1 800 353 0103 | North America |
| +442075513000 | EMEA |
| +65 6438 1144 | APAC |
Capital Markets firms face a range of challenges on their transformation journeys, including quickly modernizing their technology across the front-, middle-, and back-office.
Inefficiencies drive up costs, and T+1-related penalties for trades that don’t settle in time could create headaches for firms that can’t keep up.
To address these challenges, firms are focused on strengthening their core IT platforms and investing in AI, with targeted use cases for GenAI as well. Leaders are striving to simplify trade cycles and consolidate trading platforms across workflows, asset classes, and regions.
“Firms are looking to rationalize applications and consolidate capabilities and workflows across the trade lifecycle, asset classes, and geographies. This reduces complexity, cost and risk and enables a unified view of data – improving communication across front to back office, and making operations teams more fungible as they’re no longer siloed by applications.”
Capital Markets firms are divided in maturity in meeting the challenge. Leaders are three times more likely than the rest to be at advanced stages of modernizing core IT, data management, and creating an innovation culture. In a fast-changing world, this is a challenge for their non-leader peers.
Source: Broadridge 2024 Annual Digital Transformation & Next-Gen Technology Study
This divide remains apparent even in core areas, such as data management, cybersecurity, and cloud platforms, where leading firms are more likely to invest.
AI offers unparalleled opportunities to create market insights, unearth new investment options through data analysis, and leverage workflow automation of back-office trading processes. For example, 37% of leaders are making moderate to large investments in GenAI — more than twice the level of non-leaders — although they recognize these tools require a heightened focus on cybersecurity.
Leaders are investing more in areas that AI can transform, including customer interaction, risk and fraud management, product development, sales and marketing, and strategic planning." to "Leaders are investing more in areas that AI can transform – from customer interaction to strategic planning.
Source: Broadridge 2024 Annual Digital Transformation & Next-Gen Technology Study
It’s clear that taking a strategic approach to next-gen tech is vital. Emerging technologies, such as GenAI, have the potential to generate an exponential return on investment. To be truly transformative, or at least to keep up, also demands capital markets firms invest in a range of core technologies and competencies that create a force-multiplier effect.
This includes a focus on talent and culture: leaders have forged ahead in terms of innovation by fostering digital skills and talent.
Leaders understand that a digital skills shortage can hold firms back and are committed to training their employees on how to use new tools. They recognize that onboarding the right technology is not enough. Organizations need to foster a culture of innovation and break down silos while sourcing and retaining the best tech talent.
There is a gap between leaders and the rest, which could become hard to close in a sector defined by exponential change. It’s not too late for trailing capital markets firms to catch up.
Want to learn what others in financial services are doing on their digital transformation journey? Read the full Broadridge 2024 Digital Transformation & Next-Gen Technology Study.
Broadridge prepares you for what’s next
Broadridge has a suite of solutions to help you reach your transformation goals: powering the future of global trading and operations, delivering simplification, and incorporating innovation across the trade lifecycle.
Your sales rep submission has been received. One of our sales representatives will contact you soon.
Want to speak with a sales representative?
| Table Heading | |
|---|---|
| +1 800 353 0103 | North America |
| +442075513000 | EMEA |
| +65 6438 1144 | APAC |
