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The right insights, right now

Access the latest news, analysis and trends impacting your business.

About Broadridge

2023 CX and Communications Consumer Insights

Fifth annual survey reveals what consumers expect from their communication experiences.

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Join us on Wednesday, February 15 at 1:00pm ET as we unveil what 4,000 consumers across North America had to say about the companies they do business with – from their communications to how they can improve their CX in the future!

You will learn:

  • How economic uncertainty and volatility is impacting consumer communication preferences and expectations
  • The latest data and trends in digital adoption, digital experiences, data security and more
  • Which industries are leading – and lagging – in customer experience (CX) and communications
  • Historical trends based on our previous surveys and bonus insights from our global 2023 Digital Transformation and Next-Gen Tech Study of C-suite executives

 All attendees will receive a copy of our research report packed with data and insights that can help you prioritize your CX and communications strategy.

We look forward to having you join us! 

SIGN UP TODAY

Speakers

Matt Swain

Matt Swain
Head of Communications
Insights and Experience Broadridge

Debbie Miglaw

Debbie Miglaw
Head of Digital Solutioning and Business
Development Broadridge

CJ Warriner

CJ Warriner
Senior Marketing Director of
Customer Communications Broadridge

Let’s talk about what’s next for you

Our representatives and specialists are ready with the solutions you need to advance your business.

Want to speak with a sales representative?

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+1 800 353 0103North America
+442075513000EMEA
+65 6438 1144APAC

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Want to speak with a sales representative?

Table Heading
+1 800 353 0103North America
+442075513000EMEA
+65 6438 1144APAC